RAM Photography, Film & Booth | Privacy Policy

Collection and storage of your personal data

When you first get in touch with us, it’s usually via the contact form on our website, via email, Telephone or Facebook.
We collect your names, wedding date, address, mobile number & venue.
We need this information to perform our job efficiently.

We usually communicate with you via Facebook messenger, email and by mobile phone too. I use Outlook mail and my mobile is currently with EE, all companies are GDPR compliant.

If you make an enquiry with us and don’t go ahead with booking us, we fully delete any messages relating to your enquiry ensuring all your data has been erased.

Payments to us are mostly made via bank transfer, we don’t see your payment details, only the amount, names and/or the reference you choose to show.
We also receive the odd payment via card and use a GDPR compliant company called izettle we also use this company to send digital receipts for all payments received via any method for which we use your email address.

Right to be forgotten & access

You have the right to access, and complete erasure of all the above data that we hold on you. For example, if after your wedding you’d like to have your details completely removed, then you have that right.

Use of your data

we will use the mentioned data to communicate with you about your wedding only, your data is never shared with anyone else.

Images

As photography is our work you can expect us to ‘collect’ photographs on your wedding day. These photographs are saved on memory cards during the day and backed up on two external hard drives to which only we have access too. we keep your wedding photographs for around 12 months before removing them. Your completed wedding photographs are stored in an online gallery on our website hosted by Zenfolio which is GDPR compliant, your gallery is protected by a pin which you are given when you receive the photographs.
Sometimes suppliers from your wedding, for example your florist, venue or make up artist ask for photographs, for their own use, in this case we normally send them the images that relate to them only.
They have to receive permission from yourself and you have to check to their own privacy policy as to how they handle the photographs.

To be able to run our business we share images online, mainly on Instagram, Facebook, Twitter, Google +, and on our website.
We will sometimes use images on, banners, albums and brochures when attending wedding fayres, if you want to withdraw your consent to this you can simply do so via email, this email will be stored and adhered to.
It is completely understandable if you want to keep your wedding images private.